EXTRA BEDS, COTS, HIGH CHAIRS ETC. These can normally be provided in most hotel for a charge - Please enquire at time of booking. A few of our hotel can be over - occupied but only when checked with your holiday advisor in advance and the relevant extra bed fee paid for. If a property is over-occupied and we are unaware of the matter prior to departure we reserve the right to request additional persons leave the property and also made a charge to the inventory deposit.

SPECIAL REQUESTS. Any special request should be put in writing to us and whilst we will make every effort to adhere to your requests, we cannot guarantee that we will always be successful. At the time of booking please advise our reservations staff of any special requirement.

MAID SERVICE. Bed linen and towels are provided with all hotel and the property will be prepared for your arrival.

PASSPORTS/VISA REQUIREMENTS. A full 10-year passport valid for at least six months after your return travel date is required for all persons traveling to all the destinations we feature.

PAYMENT. A 30% hotel deposit is required when booking and the final balance fall due 4 weeks prior to arrival. For late bookings full payment is due at time of booking. If paying by credit or debit card there is a 3% handling fee on all payments. Final details and tickets will be dispatched approximately 2 weeks prior to departure. If payment is not received on the due date your holiday may be cancelled and cancellation charges incurred.

CANCELLATIONS
Any cancellation must be in writing and sent by recorded delivery. Refund can be done more than three months before arrival.

INSURANCE. We strongly recommend that you take out comprehensive travel insurance at the time of booking, to protect you and all those accompanying you for the full time of your visit against illness, incl. evacuation, injury, death, loss of baggage and personal items, cancellation and other travel contingencies.

RESPONSIBILITY. Please be advised that we are not responsible for any loss or damage to personal equipment and property during your stay at Pelangi Bali hotel, or during your participation in any activities during your visit to Bali . We will not accept responsibility for any delay, additional expense or inconvenience which maybe caused directly or indirectly by events outside of our control such as late arrival of International flights, civil disturbances, fire, floods, unusually severe weather, acts of God, acts of Government, or the failure of any machinery or equipment.

US$ BANK ACCOUNT DETAILS. Bank Account: LIPPO CABANG KUTA
AC 789-30-71811-9 / VALAS a/n PT. PELANGI BALI

OPTIONAL & EXTRA CHARGES
• Hotel & SPA Service
• Car and English Speaking Driver.